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How Q&A helps small businesses connect with customers
Social Q&A has a variety of applications, but small businesses have their own unique set of challenges, so I thought I’d spend a little time talking about how social Q&A can help small businesses create and maintain relationships with their … Continue reading
Posted in Community Management, Product Management
Tagged customer decision-making process, post-sales, pre-sales, Q&A, small business, smb, social Q&A
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