Improved support for FAQs

Degree3 Support Page sporting an FAQ Module

No two ways about it, I love me a good FAQ, and so do your visitors, and that’s why we were very happy to see that several of our customers had started building FAQs already (a premium plan is required.)

Naturally, once people started using our FAQs, they pointed out some new features they wanted, so we’re releasing  improvements to FAQs today.

First, all plugins using the Module layout will now show an “FAQ” link in the header, next to “Current Questions”, naturally only if you have selected to show your FAQ in the FAQ Builder.

Also, you now have the option of showing the FAQ categories in the module rather than the latest questions, as you can see in the screenshot above, or on our Support page.

To do this, you’ll need to use a new setting in the code: you’ll need to add “&content=faq” in your module plugin code, and then it will automagically show up.  For example, here’s the code for our Support page:

<script src="http://degree3.com/js/c/d3_widget_200007.js?content=faq"
type="text/javascript"></script>
<div id="d3-widget"></div>

The FAQ module will show all of the first-level categories in your FAQ, regardless of how many there are, so we recommend having somewhere between 5-12 top-level categories to make the plugin easy for your visitors to read.

Give these new features a try, and please let us know how you like them!  Wordpress support coming soon!