Author Archives: Joel Downs

We set Q&A Free!

Knowledge wants to be free. Our Q&A systems enable hundreds of sites to help their visitors exchange knowledge every day, and that exchange is free – someone asks, someone answers, and it’s all done by people who are trying to … Continue reading

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New format in beta: Chicklets!

What is a chicklet you ask? Let’s start with what it isn’t.  It isn’t this: It’s also not this: No, it isn’t that.  When we here at Degree3 talk about chicklets, we aren’t referring to something as tasty or cute … Continue reading

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Improved support for FAQs

No two ways about it, I love me a good FAQ, and so do your visitors, and that’s why we were very happy to see that several of our customers had started building FAQs already (a premium plan is required.) … Continue reading

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Premium plans are here!

We here at Degree3 are very happy to announce the launch of our premium plans, both of which offer a full 30-DAY FREE TRIAL!  We listened to your requests, and have packed as many of them as possible into the … Continue reading

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The morbidity of the Facebook Timeline

When Facebook rolled out its “Timeline” to replace their Profile pages, it seemed like a neat gadget.  It seemed like an odd move to get rid of the activity stream that had been on Profiles before, but it was kind … Continue reading

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An even faster way to help your visitors

Today I’d like to talk about a new little feature that I think you all will find very useful.  Until now, we have sent you (the webmasters) daily digests of Q&A on your sites, giving you a nice summary of … Continue reading

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Overcoming your visitors’ “social saturation”

Nic Brisbourne recently posted on The Equity Kicker about “social saturation,” a concept put forth by the Forrester Research CEO George Colony to describe his finding that people are running out of time to give to social applications and software. … Continue reading

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Latest feature updates

The holidays are almost here, and as we get ready to relax a little with family and friends, we have some feature updates for you!  Sorry, they’re not gift-wrapped, but hopefully you won’t mind. You can now set your intro … Continue reading

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How Q&A helps small businesses connect with customers

Social Q&A has a variety of applications, but small businesses have their own unique set of challenges, so I thought I’d spend a little time talking about how social Q&A can help small businesses create and maintain relationships with their … Continue reading

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What is social Q&A, and how can it help my site?

You have probably used a “social Q&A” site, but you may not have realized it because the term is relatively new.  Let me try to define it first, and then we can look at some examples to make it more … Continue reading

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